WHY WORK WITH us?

what sets Lisa and David apart from the rest

WHY OUTSOURCE?

No need to provide an office or physical workspace

We work from my own home office which is fully equipped.

No need to provide costly equipment

We use our own equipment to provide services to you.

No employee costs

No need to pay tax, sick and holiday pay or superannuation.

Save Money

Only PAY for the time you need assistance in your business.

Save your valuable time

It will allow you to spend time developing your business and building relationships with your clients and most importantly your family.

 

More focus on important issues

The administrative and marketing tasks of running a business are overwhelming, let us do that for you.

You'll have peace of mind

Knowing the details of your business are being handled by us you'll get everything done faster and with a lot less stress.

Image by Minh Pham
Image by Mika Baumeister

WHY

HIRE US?

  • Fully equipped home office

  • Utilise our creative skillset and vast combined 50-year career experience.

  • Committed and Reliable

  • Offer multiple payment options

  • Affiliate partnerships

  • Registered Business with an ABN

  • Fully Insured with Professional Indemnity & Public Liability Insurance

  • Fully compliant with EU Privacy Laws

  • Terms of Use Policy

  • General Terms and Conditions Policy

  • Terms of Trade Policy

  • We will be your personal cheerleaders

  • We will be your COMPETENT, COMMITTED and LOYAL team on your side working for your business.

FREQUENTLY 
ASKED QUESTIONS

everything you need to know!!

HOW DOES CASABLANCA CREATIVE CONSULTING WORK?


A free discovery call is booked eiither via zoom or by phone. This discussion is where we get to understand your business, what it is about and what your requirements are and how we may be able to best assist you. We will discuss the best strategies for your business problem to come up with a solution. A proposal is then sent to you for you to review. Once confirmed a Welcome Kit, Invoice and Terms of Trade are issued to be completed before engagement of services commences.




IS A CONTRACT REQUIRED?


Yes you do need a contract whether the job is big or small. Both parties sign a Service Agreement before any work commences. The Service Agreement confirms the description of service, confidentiality, payment and collection, client approval of work and revisions, and service termination.




WHAT IF I NEED TO CANCEL?


In the unfortunate circumstance that a client may need to cancel a package or project, due to sickness or change in circumstances, the client is required to give written notice. The client will be charged for any outstanding work inclusive to that point of the cancellation. Deposits are non-refundable.




DO YOU OUTSOURCE ANY OF YOUR WORK?


Our work is not outsourced overseas. All services are supported inhouse, ensuring the highest level of client satisfaction. We believe in working very closely and building a long term relationship with all of our clients as stated time and time again in our Testimonials.




IS CASABLANCA CREATIVE CONSULTING INSURED?


Yes,we are covered for Professional Indemnity Insurance and Public Liability Insurance as any professional Business Owner should be.




WHAT FORMS OF PAYMENT DO YOU TAKE?


Invoices are emailed for all work undertaken. Depending on your needs and the services you’ve selected, invoicing can occur weekly, monthly or according to a project’s timeline and agreement. Casablanca Creative Consulting offers Direct Transfer, Credit Card (via Stripe), LayBuy or Humm (buy now, pay later **only available with particular services)




WHERE ARE YOU LOCATED?


We live and work from our home office on the beautiful Sunshine Coast in Queensland. If required we are able to attend meetings on the Sunshine Coast, Brisbane, Gold Coast right out to Toowoomba. Regardless of location, we do work with clients Australia wide. That's one of the great things of working remotely. We currently have clients in Western Australia, Victoria, Canberra, North Queensland and New South Wales.




HOW ARE HOURS TRACKED?


Hours are tracked in our accounting software, Freshbooksand it is used to monitor the time spent on a client's task and pre-paid package. Casablanca Creative Consulting will let the client know when their hours have almost been consumed.





Don't take our word for it, see what our current and past clients have to say.